Datamiind S.L. ("Datamiind", "we", "us", or "our") is committed to protecting the personal data of our users, customers, and website visitors. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website at datamiind.com and our Business Intelligence platform services (collectively, the "Services").
We are registered in Spain and operate in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR") and Spanish data protection law (Ley Orgánica 3/2018, LOPDGDD).
The data controller responsible for your personal data is:
Datamiind S.L.For data protection queries, contact our Data Protection Officer at hello@datamiind.com.
When you use the Datamiind platform to connect and analyze your organization's data, we process that data solely on your behalf as a data processor. Our use of your customer data is governed by our Data Processing Agreement (DPA), available on request.
| Purpose | Legal Basis |
|---|---|
| Providing and operating our Services | Performance of contract (Art. 6(1)(b) GDPR) |
| Creating and managing your account | Performance of contract (Art. 6(1)(b) GDPR) |
| Processing payments and invoicing | Performance of contract (Art. 6(1)(b) GDPR) |
| Responding to inquiries and support requests | Legitimate interest (Art. 6(1)(f) GDPR) |
| Sending transactional communications (receipts, alerts) | Performance of contract (Art. 6(1)(b) GDPR) |
| Sending marketing communications | Consent (Art. 6(1)(a) GDPR) — opt-in only |
| Improving and developing our platform | Legitimate interest (Art. 6(1)(f) GDPR) |
| Complying with legal obligations | Legal obligation (Art. 6(1)(c) GDPR) |
| Detecting and preventing fraud or abuse | Legitimate interest (Art. 6(1)(f) GDPR) |
We do not sell your personal data. We share data only in the following circumstances:
Our infrastructure is hosted within the European Economic Area (EEA). Where we transfer data outside the EEA, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission or other transfer mechanisms permitted under GDPR.
We retain personal data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law:
As a data subject in the EU/EEA, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at hello@datamiind.com. We will respond within 30 days. You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include encryption in transit (TLS), encryption at rest, access controls, SOC 2 Type II certification, and regular security audits. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Our Services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete it.
We may update this Privacy Policy periodically. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date above. We encourage you to review this policy regularly. Your continued use of our Services after changes are posted constitutes acceptance of the updated policy.
For questions about this Privacy Policy or our data practices, contact:
Datamiind S.L. — Data Protection